Making a Payment/Payoffs

Making a Payment

With Fidelity, you have multiple options to make your mortgage payment:
  • At a Retail Branch
  • Online
  • Enroll in Automatic Payments 
  • Enroll in our Budget Principal Accelerator Program -Have half your regular monthly payment automatically drafted from your bank account every two weeks. This accelerates the payoff of the loan and reduces the amount of interest you pay during the life of the loan. Get more information by downloading the Information and enrollment form here, and send it to us at the address provided. NOTE:  In order to be eligible, a loan must have closed 60 or more days prior to Fidelity Bank receiving the application.  
  • Mail your payment:
Fidelity Bank Mortgage
PO BOX 105075
Attn: Mortgage Servicing Cash Department
Atlanta, GA 30348-5075
  • Call us at 1-888-248-5466, Option 6 to make the payment by phone - Note there is a $10.00 fee for the payment by phone option. 

Note:  If your loan is not current, please contact us at the number provided above to request a reinstatement quote prior to attempting to make the payment, as fees and other charges may have been applied to the account due to the delinquency. 


If you are ready to pay your loan off, please contact us at 1-888-248-5466, Option 6, to request a payoff statement.

If you are ready to pay your loan in full, payoff checks may be sent to:
Fidelity Bank Mortgage
PO Box 105075
Attn: Mortgage Servicing Payoffs
Atlanta, GA 30348-5075
Payoffs must be in certified funds or money orders.  Additionally, payoff funds may also be sent by wire transfer. Please contact us at 1-888-248-5466, Option 6 for more details.