Submitting a Qualified Written Request (QWR), Request for Information (RFI), Notice of Error (NOE), or Complaint
If you believe there is an error associated with your account, or to request information associated with your account, please contact us in writing at
ATTN: Mortgage Customer Service
PO Box 105279
Atlanta, GA 30348
In your letter, please include:
- Your name
- The property address
- Your account number
- The specific error that you believe has been made or the specific information that you are requesting.
Only correspondence received at the address above will be considered a Qualified Written Request (“QWR”).