"Very thorough. Seemed to be as interested and involved as I was. Always explained things thoroughly."
By Eric W.
"Todd was always very helpful and responded to any and all questions we had throughout the loan process."
By Coren W.
"Answered all questions we had in very lay terms. Helped us understand exactly what was needed and when. Also helped us come up with a creative way to structure our loan."
By John L.
"Todd and company were great! They took the time to explain the details of our loan agreements and kept us abreast of the process."
By Dennis H.
"Communication was great!!!!! Everything was better than expected. Todd always responds quickly and explains everything."
By Doddie H.
"Great communication and kept the process simple."
By Larry D.
"Many thanks and gratitude to you and Rose! This experience with Fidelity has restored our faith in the banking industry."
By Chantelle B.
"We felt you were great to work with, you were able to quickly describe the whole process and set our expectations."
By Michael J.
"Todd was always available and quick to respond. very thorough with documentation and requests for information."
By Brian A.
"The knowledge, quick responses to my calls and emails, and the friendly manner of Todd Sheppard and his team were very much appreciated and made us feel that we were in very competent hands from the beginning to the end of the process."
By Virginia B.
"Todd and team were fantastic; he advocated for me and educated me during the entire process. You were always available and extremely proactive."
By Charles S.