"Silvia Taylor and her staff were truly comforting and very professional throughout the entire process. Silvia and her team went above and beyond to make sure that all of our needs were met. Anytime Silvia could sense that I would be little stressed or worried about something, she would have kind words and make me feel more relaxed. She would answer any questions immediately. Her entire team was absolutely first class!!!! Thank you so very much!!!!"
By Jeannie W.
"Silvia and her team really did a great throughout my entire process. Did a really great job explaining the differences between a Conventional Loan and an FHA loan. Also advising my best route based on my personal finances."
By David M.
"Service, knowledge, trust, responsiveness. Silvia Taylor was very good at keeping me informed and I knew I could trust her. Mark Hoffman was always Johnny on the spot at answering my questions and responding back when she was away. Tamela was also quite good in keeping me informed during the processing of my loan. This is a very cohesive team and it really shows! I send my customers to them and ask my agents to use them so I was glad to see firsthand how cohesive they really are. You can't hide or fake that no matter whose loan it is."
By Donna H.
"Very good communication all the way thru the process!!!"
By Antwon H.
"I was extremely satisfied! I appreciated always getting a quick response to all communications."
By Ryan M.
"I don't know what could have been done any better. Team Taylor was absolutely fantastic. A paragon of customer service. Everyone was so pleasant and accommodating; the whole package was truly exceptional."
By Thomas W.
"When I initiated the meeting with Silvia Taylor, I began feeling more comfortable. She is very personable and eased by anxiety about everything."
By Bobbie S.
"We appreciated the quick responses and detailed explanations on any questions we had throughout the process."
By Calen G.
"The clarity of expectations and the clarity of each step securing the mortgage exceeded my expectations."
By William O.
"Everything was outstanding. Silvia really genuinely care about us and our needs."
By Anita F.
"My expectations were very much exceeded. Nothing could have been done better. I appreciated how well in advance information was requested and how informed I was of the process or stage of my mortgage."
By Francina S.