"John Baird was superb in being easily reachable, accommodating and helpful. You really offered a fantastic service. Thanks."
"I don't think you could have done any better. You brought buying a home back into Pleasantville. Keeping my wife and me informed throughout the whole process. It was very well planned and coordinated throughout the whole process. Don't change anything."
"Mr. Baird has been my loan officer on two occasions. When I first bought my home, I did as most home buyers and sought quotes from a number of lenders. John quickly showed me the advantages of a loan from Fidelity Bank and then followed that up by providing outstanding service throughout the process. He followed up after we had purchased our home and has always been available when needed. When I decided to refinance my home, I went only to John as I knew my rates would be competitive and the service from John would be outstanding. I was not disappointed and the entire experience was accomplished without a hitch, primarily because of the personal service that John provided. I have been exceptionally pleased and would recommend Fidelity Bank and John Baird to anyone seeking a residential mortgage."
"I don't mean to clog your inboxes, but I feel that I have to make a point of saying this: I have actually worked personally with Mr. Baird. Everything that testimonial says is true. He helped my family and me secure a new home with a sizeable loan amount, at near-prime rate and with nothing down. He worked harder than anyone I've ever dealt with to help us secure the loan, going far above and beyond what I have come to expect from most people in the mortgage business. He was a consummate professional, an outspoken advocate when dealing with underwriting issues, and a genuinely nice guy. If you plan on pursuing a home mortgage in the next several years, he is the man you want working for you. Trust me."
"John was outstanding at communicating each step, the expectations, potential problems and was so easy to get in touch with any time I felt anxious about the lending process. We had a complicated situation as we purchased a foreclosed VA bank owned home using a VA loan and any time you're dealing with the government it's a mountain of paperwork but John was exceptionally patient and got the job done admirably!"
By Abigail C.
"John really knows how to deal with people. Especially difficult buyers and sensitive ones. His manners are impeccable and he knows so well how to handle the entire process. He pays attention and does not railroad through any of the processes."
By Nancy W.