"I was impressed with the amount of communication. Any time we had a question, it was quickly answered and explained."
By Susan C.
"We knew that you had other customers that you were dealing with yet you made us feel like we were your number one customer. You paid attention to our questions and answered them quickly, making the process go smoothly."
By Debra P.
"I liked being able to contact my loan official easily. Jennie was always available. I was pleased with the overall process so there was not anything you could have done better."
By Jean M.
"This was the most pleasant part of the whole buying experience. Jeanie was so helpful and gave us confidence. Every step went smoothly. We can't that her enough!"
By Phillip W.
"All expectations were met. Our lender was great in answering questions and explaining the documents and process."
By Christine M.
"You all bent over backwards to work with us despite many challenges on our end. Fantastic job!"
By Joel M.
"Jennie's communication via email/phone was exceptional. Was always patient explaining a very overwhelming process to me."
By Kyle S.
"Everything was done in a professional and very very very timely manner."
By Otto L.
"Fidelity bank meets our financial needs and their associates are well experienced, professional and friendly. They always go the extra mile to clarify our questions and concerns and respond in timely manner."
By Perundevivadivu N.
"Really impressed that Jennie was at our closing. Have not had a lender at closing in all the homes we have purchased."
By Deborah M.
"We very much appreciated you coming to us for the closing and your patience that day as we worked through issues outstanding with the builder."
By James J.