"Thanks so very much for all your hard work Mark! We are so very happy in our new home! We will both readily and happily recommend you to anyone we know. Customer service is a dying art, Reed and I both feel we found a gem in you."
By Reed & Dawn
"Mr. Hines and his staff were available throughout the process and answered every question timely and with authority. Together, they are the true essence of a Dream Team. Every member of the re-finance team was exceptional. Even signing the loan documents was a breeze and the rep came to my home so no down time. Should I find the perfect home, I will contact Mr. Hines again!"
By Catanya C.
"MARK KEPT ME UPTATED THROUGHOUT THE WHOLE PROCESS."
By Riadh M.
"The team stayed in touch with me throughout the process. I did not have to chase - they kept me on top of finding the documents needed."
By Ginger W.
"It was nice dealing with a local mortgage banker so we could meet face-to-face and be able to drop off documentation. We appreciated getting the status reports of how things were going during the process. Dealing with the same person/same team was great, not a different person each time you call."
By Patty P.
"Mark and his team have been great throughout this process! Everyone certainly went the extra mile resubmitting and working hard on Chris' behalf to secure the federal grant. It's a huge help to him. It's been a timely process with many moving parts and lots of signatures."
By Stephanie N.
"Everyone involved was very friendly, comforting, and they explained everything to me so that I could understand and feel comfortable! As a first time home buyer everything was new but there wasn’t a single minute that I felt unsure about doing business with you! Mark Hines is a Dream!"
By Sydnie T.
"Mark kept us on track and clearly outlined what was outstanding. Also, he was able to pivot quickly when we decided to build construction into our load. Mark explained the pros and cons of making that change and made the process very easy."
By Z. Ackerman
"Mark explained everything very thoroughly and even said things differently so I could understand what was going on."
By Tim S.
"Mark was excellent to deal with. He went above and beyond to help us with all processes of this loan. I have recommended him to everyone that is talking about buying a house. Thanks again for all of the help Mark."
By Scott B.