"I truly appreciate Buu and her effort going beyond customer expectation to make sure all documentation is done on time and all process gets done on time specially when i had to change my closing date twice. I was busy with my work and could not get to her to give my documents, she drove to my work to get my paperwork. I truly appreciate her effort to keep this process as smoothly as possible for me. She took her time to answer all my questions via phone or via email. I will definitely recommend her to others. She is an asset to the Fidelity bank."
By Mukesh P.
"Thanks to Buu for explaining everything well, being patient with us and helping us throughout the process."
By Priyanka P.
"You all have outstanding customer service!! And I cannot over emphasize the help that Buu Willis and Tommie Lange gave to me."
By Larry L.
"Fidelity offered the best FHA rate available and Buu was very helpful working extra hours and contacting me in the evening/night hours if I had a question."
By Barry E.
"Buu Willis you are the best, I will recommend to everyone who I know buying a house."
By Pulkit C.
"Everything was communicated well and even when there was a problem it was resolved quickly."
By Jennifer C.
"Support from Buu Willis exceeded expectations."
By Danilo S.
"As a first-time home buyer, the home buying and mortgage process was thoroughly explained. I felt confident in knowing that Buu was there to help me through the entire loan process. All of my emails and phone calls were answered in a timely manner. During times of frustration and uncertainty, Buu was able to explain all aspects of the matter and was able to assist me in making informed decisions. I really appreciated how she got to know me on a personal level."
By Katherine D.
"We particularly appreciated the level of dedication and attention from Buu Willis to us. She is an excellent professional from both technical and customer relations perspectives."
By Fernando G.
"Buu Huynh-Willis was exceptional. She was very professional and knowledgeable about her job. I was very nervous about buying my first home, but she held my hand every step of the way and made the process much easier than expected. I really feel like you all exceeded my expectations and there was nothing you could of done better."
By Latrisa C.
"Buu went above and beyond what expected. We felt like she was "on our team" through the whole process. I would recommend her to anyone."
By Jessica F.